ParkPad Website Terms of Use

Effective Date: September 2, 2026

1. Acceptance of Terms

These Website Terms of Use ("Terms") are a binding legal agreement between you and ParkPad LLC, a Pennsylvania limited liability company with its principal place of business at 2204 South St Front PMB 1042, Philadelphia, PA 19146-2078 (**"ParkPad," "we," "us," or "our"). These Terms govern your access to and use of the website located at ParkPad.com and any related services (collectively, the "Site").

If you access or use the Marketplace (as defined below) to list or book a parking space, our Marketplace Terms and Conditions also apply and are incorporated into these Terms by reference. Our Privacy Policy, also incorporated by reference, describes how we collect and use personal information. If there is a direct conflict between these Terms and the Marketplace Terms and Conditions on a matter specifically addressed by the Marketplace Terms and Conditions, the Marketplace Terms and Conditions will control for that matter.

BY ACCESSING OR USING THE SITE, INCLUDING BY CLICKING TO ACCEPT THESE TERMS DURING REGISTRATION, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SITE. These Terms include an agreement to resolve disputes by binding individual arbitration rather than in court, as described in Section 14. Please read Section 14 carefully, including the instructions for opting out of arbitration.

2. Eligibility

To use the Site, you must be at least 18 years old and capable of forming a binding contract under applicable law. By using the Site, you represent and warrant that you meet these requirements and that all registration information you provide is accurate, current, and complete. You may not use the Site if you have previously been suspended or removed from the Site.

3. Accounts

You must register for an account to use most features of the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account. We reserve the right to refuse registration, suspend, or terminate any account, at any time, in our sole discretion, including for violation of these Terms.

4. License to Use the Site

Subject to your compliance with these Terms, ParkPad grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use in connection with the Marketplace. This license does not include any right to (a) resell or make commercial use of the Site or its contents, other than as expressly permitted by the Marketplace Terms and Conditions; (b) collect or use any product listings, descriptions, or prices; (c) make derivative use of the Site or its contents; or (d) use any data mining, robots, scraping, or similar data-gathering or extraction methods.

5. User Content

"User Content" means any text, photographs, descriptions, reviews, ratings, messages, or other content that you submit to or through the Site. You retain ownership of your User Content. By submitting User Content, you grant ParkPad a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, copy, reproduce, modify, adapt, publish, display, and distribute your User Content in connection with operating, providing, promoting, and improving the Site and the Marketplace, including through our platform provider, Sharetribe. This license also extends to our payment processor, Stripe, solely to the extent necessary for us to provide the Site's payment features. You represent and warrant that you own or have all necessary rights to submit your User Content and to grant this license, and that your User Content does not infringe or violate the rights of any third party. We do not guarantee that we will monitor User Content, but we reserve the right, in our sole discretion, to remove, edit, or refuse to publish any User Content at any time.

6. Intellectual Property Rights

The Site, including its design, text, graphics, logos, and the "ParkPad" name and any associated logos and taglines (collectively, the "ParkPad Marks"), and all other content on the Site other than User Content (collectively, the "Site Content"), are owned by ParkPad or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted by these Terms, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Site Content or ParkPad Marks without our prior written consent. All rights not expressly granted to you in these Terms are reserved by ParkPad.

7. Copyright Infringement Notices (DMCA)

We respect the intellectual property rights of others. If you believe that content on the Site infringes your copyright, please send a written notice to our designated agent that includes: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it on the Site; (d) your contact information, including address, telephone number, and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. Notices should be sent to: ParkPad LLC, 2204 South St Front PMB 1042, Philadelphia, PA 19146-2078, Attn: Copyright Agent, or by email to infoparkpad@gmail.com. Users who submit content that is the subject of repeated, valid infringement notices are subject to having their accounts terminated.

8. Prohibited Conduct

You agree not to, and not to assist or enable others to:

● violate any applicable law, regulation, or third party's rights;

● post, upload, or transmit any Listing or content that is false, fraudulent, or misleading, including a Listing for a parking space you are not authorized to offer;

● attempt to circumvent any identity-verification, listing-approval, or security measure on the Site;

● harass, threaten, defame, or discriminate against another User;

● copy, scrape, reverse-engineer, or interfere with the proper functioning of the Site or its security features;

● use the Site to send unsolicited communications, spam, or malicious code;

● create more than one account, or create an account on behalf of another person without authorization;

● circumvent the Marketplace by soliciting or completing a transaction with another User outside the Site in order to avoid fees; or

● use the Site for any purpose that is illegal or that ParkPad reasonably believes exposes ParkPad, other Users, or third parties to liability or harm.

9. Third-Party Services

The Site is built using Sharetribe's marketplace platform and uses Stripe for payment processing. Your use of payment features requires you to separately accept Stripe's own terms and privacy policy, and your use of the Site's underlying platform functionality may be subject to Sharetribe's applicable end-user terms. ParkPad is not responsible for the acts, omissions, availability, or performance of Sharetribe, Stripe, or any other third-party service, and your relationship with those providers is governed by their own terms, not by ParkPad. The Site may also contain links to other third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party website or service.

Your acceptance of the Stripe Connected Account Agreement and the Stripe Services Agreement creates a direct relationship between you and Stripe, including Stripe's own dispute-resolution process, which as of the Effective Date of these Terms provides for individual binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in San Francisco, California, and governed by California law. That process is separate from, and is not modified by, the arbitration agreement in Section 14 of these Terms. Any dispute regarding Stripe's processing of a payment, your Stripe Account, or Stripe's own services should be directed to Stripe and is not covered by Section 14.

10. Disclaimer of Warranties

THE SITE AND ALL CONTENT, LISTINGS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, PARKPAD DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. PARKPAD DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY LISTING, USER, OR CONTENT ON THE SITE IS ACCURATE, RELIABLE, OR SAFE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PARKPAD AND ITS OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE, EVEN IF PARKPAD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, PARKPAD'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO PARKPAD IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). The limitations in this Section 11 apply regardless of the legal theory on which a claim is based, and even if a remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you, in which case ParkPad's liability will be limited to the fullest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless ParkPad and its officers, members, managers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Site; (b) your violation of these Terms or any applicable law; (c) your User Content; or (d) your violation of any third party's rights. ParkPad reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

13. Term and Termination

These Terms remain in effect while you use the Site. We may suspend or terminate your access to the Site at any time, with or without cause and with or without notice, including for violation of these Terms. You may stop using the Site and delete your account at any time as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination — including Sections 6 through 22 — will survive.

14. Dispute Resolution; Binding Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

14.1 Agreement to Arbitrate

Except as set forth in Section 14.5 below, you and ParkPad agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Marketplace Terms and Conditions, the Privacy Policy, or your use of the Site (a "Dispute") will be resolved exclusively through final and binding arbitration, rather than in court, except that either party may assert claims in the Philadelphia Municipal Court Civil Division if the claims qualify.

14.2 Informal Resolution First

Before filing an arbitration or claim in court, you and ParkPad agree to first attempt to resolve any Dispute informally by sending a written description of the Dispute to the other party (to ParkPad at the address in Section 22, or to you at the email or mailing address on file for your account) and engaging in good-faith negotiations for at least thirty (30) days.

14.3 Arbitration Procedures

If a Dispute is not resolved informally within such thirty (30) day period or any extension thereof, it will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted in Philadelphia County, Pennsylvania, or, at your election, by telephone or based on written submissions, and will be governed by the Federal Arbitration Act. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

14.4 Class Action and Jury Trial Waiver

YOU AND PARKPAD EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding. You and ParkPad each also waive any right to a jury trial. If any part of this Section 14.4 is found unenforceable as to a particular Dispute or request for relief, then that Dispute or request for relief (and only that Dispute or request for relief) will be severed from arbitration and may be brought in the courts identified in Section 15.

14.5 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in the Philadelphia Municipal Court Civil Division, subject to eligibility, and either party may seek injunctive or other equitable relief in the courts identified in Section 15 to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, pending arbitration of any related Dispute.

14.6 Opting Out of Arbitration

You may opt out of this arbitration agreement and the class action waiver in Section 14.4. To do so, you must send written notice to ParkPad LLC, 2204 South St Front PMB 1042, Philadelphia, PA 19146-2078, or by email to infoparkpad@gmail.com, within thirty (30) days of the date you first became bound by this arbitration agreement. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, only this arbitration agreement will not apply to you; all other provisions of these Terms will remain in effect, and any Dispute will instead be resolved in the courts identified in Section 15 or the Philadelphia Municipal Court Civil Division.

14.7 Time Limit to Bring Claims

To the fullest extent permitted by applicable law, any Dispute or claim you have arising out of or related to these Terms, the Marketplace Terms and Conditions, or the Site must be filed within one (1) year after the claim arose; otherwise, that claim is permanently barred.

15. Governing Law and Venue

These Terms and any Dispute not subject to arbitration (including any action to enforce this Section 14 or an arbitration award) will be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles. Subject to Section 14, you and ParkPad agree that the exclusive venue for any such action will be the state courts located in Philadelphia County, Pennsylvania, or the United States District Court for the Eastern District of Pennsylvania, and you consent to the personal jurisdiction of those courts.

16. Modifications to These Terms

We may modify these Terms from time to time. When we do, we will update the "Effective Date" above and post the revised Terms on the Site. Except as required by law, we are not obligated to separately notify you of changes, though we may choose to do so. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Site.

17. Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and ParkPad. Neither you nor ParkPad has authority to bind the other.

18. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms, in whole or in part, at any time without notice or consent.

19. Severability; No Waiver

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

20. Entire Agreement

These Terms, together with the Marketplace Terms and Conditions and the Privacy Policy, constitute the entire agreement between you and ParkPad regarding the Site and supersede any prior agreements between you and ParkPad on that subject.

21. Electronic Communications; SMS/Text Messaging Consent

21.1 Consent to Electronic Communications

By creating an account or otherwise using the Site, you agree that we may communicate with you electronically, including by email, regarding your account, Listings, Bookings, these Terms, our Marketplace Terms and Conditions, our Privacy Policy, and other matters relating to your use of the Site. These electronic communications may include booking confirmations, receipts, notices required under these Terms, and other administrative or transactional messages. You agree that any such electronic communication satisfies any legal requirement that a communication be in writing, and you consent to receive these communications at the email address associated with your account. You are responsible for keeping your account email address current and for promptly reviewing communications we send you, including those relating to a Booking.

21.2 SMS/Text Messaging Program

If you provide us with a mobile phone number, you may receive text (SMS) messages from ParkPad relating to your account and Bookings, such as booking confirmations, reminders, and time-sensitive alerts (for example, a notice that a Booking period is about to end or has ended). By providing your mobile phone number and opting in to this program — including by checking the applicable box at registration, at booking, or in your account settings — you consent to receive these text messages at the mobile number you provide. Message frequency varies depending on your account activity and Bookings. Message and data rates may apply. Consent to receive text messages is not a condition of using the Site, creating an account, or completing any Booking; you may use the Site and complete Bookings even if you decline to receive text messages, though you acknowledge that certain time-sensitive notices — including the overstay-related notices described in Section 12 of the Marketplace Terms and Conditions — may not reach you as quickly, or at all, without SMS enabled, and that ParkPad does not guarantee delivery or timing of any text message. To stop receiving text messages, text STOP to the number from which you received a message, or update your notification preferences in your account settings; you may receive one final message confirming your opt-out. For help, text HELP, or contact us using the information in Section 22 below. Message and data rates are set by your mobile carrier, not ParkPad, and we are not responsible for any carrier fees or for delayed or undelivered messages; your carrier is not liable for delayed or undelivered messages

22. Contact Us

ParkPad LLC

2204 South St Front PMB 1042 Philadelphia, PA 19146-2078

Email: infoparkpad@gmail.com